General Information

Lydden Surgery is open from 08.00-18.30 Monday-Friday, except Bank Holidays. Please see below for details of our Thursday afternoon closures.

Out of hours

IF YOU HAVE A MEDICAL PROBLEM WHEN THE PRACTICE IS CLOSED, NIGHTS AND WEEKENDS, WHICH IS NOT A 999 EMERGENCY PLEASE RING 111 AND YOU WILL BE PUT THROUGH TO THE NATIONAL HELPLINE.

Timetable

Pre-bookable telephone appointments are available as well as on-the-day urgent appointments. Please contact reception if you wish to book an appointment.

To ensure your safety our GPs and nurses only deal with one problem per consultation. To deal with more than one problem may cause a wrong diagnosis, wrong tests ordered, a failure to refer and will make the GP run late, which affects other patients.

Tell the GP all of your symptoms so that they can fully assess you and prioritise your treatment.

The GP may ask you to make a further appointment to discuss additional problems.

Due to Coronavirus, We offer telephone appointments initially to all of our patients to assess them. The clinician will try to call you on the pre-arranged day (you will be given either a “morning” or “afternoon” slot) and they will make two attempts to make contact, so please keep your telephone with you on the day. If neither of these calls is answered, they will leave a message for you to contact the practice to rebook your appointment. This is to ensure the best use of our clinicians’ time.

If the clinician feels that they need to see you face-to-face for a more thorough examination, they will invite you to attend the practice. If you do need to attend, we will take all necessary precautions to keep you safe. Please ensure that you wear a face covering when you come for your appointment and wash your hands on arrival before approaching the reception desk.

Morning

Closed

Afternoon

Closed

Morning

Closed

Afternoon

Closed

One day each month is designated for “Protected Learning Time”. On these days the surgery will close at 13.00 so that staff can attend training. The dates for these are:

2022

Thursday 23rd June

Wednesday 20th July

Thursday 25th August

Thursday 22nd September

Wednesday 19th October

Thursday 24th November